FAQs

Opening Times & Tickets

  • Guests must be 18 years or older with valid proof of ID.
  • No refunds. All purchases are final.

We recommend you purchase your tickets in advance online or on the day of your visit at our Box Office. Please note the Museum may restrict availability for some days and times during the year.

New York City Tickets
Miami Tickets

  • Tickets are non-refundable.
  • Please arrive 15 minutes prior to ticket time.
  • Tickets may be rescheduled up to 24 hours prior to scheduled ticket time for up to 30 days from originally scheduled ticket time.
  • Rescheduled tickets may incur additional fees during peak hours. There are no partial refunds for peak hour tickets rescheduled to non-peak hours.
Easy! Click the ‘Reschedule’ link in your original email order confirmation.

New York City: You do not need a ticket to enter the store or bar.
Miami : You do need a ticket to enter the store or bar.

Superfunland is an interactive adult erotic carnival found within the Museum of Sex.  Admission to the museum is required to enter.

General Information

The Museum of Sex is an immersive and educational experience including science, history, and art exhibits. We offer variety of fun and cultural exhibits that showcase different perspectives on sexuality.
Average guests spend about 90 minutes. Please allow yourself extra time to enjoy our spectacular attractions and retail store!
You have to be 18 years old to enter the Museum. Unfortunately we cannot make any exceptions.
As you have to be over 18 years old to enter the Museum, you may be asked to show ID to verify your age. Suitable forms of ID include state-issued drivers license or ID card, passports or green card. Guests will be required to present identification for all purchases of alcohol.
You may use small hand-held devices to take photographs and videos (without flash) in the Museum galleries providing you do not interfere with the experience or enjoyment of other guests. You may be asked to leave the Museum if you violate this policy. Guests with commercial-grade video or photography equipment, and/or guests intending on using photos & videos for commercial use must seek prior approval from our press team.
Please visit the now on view page for further information.
Please click here to view our guest code of conduct.

Retail Store

Our sales team is highly trained and approachable. They are knowledgable about all of the products we carry, and will provide advice and guidance to ensure you find the right product to fit your needs.

Accessibility

Please request assistance if you have accessibility issues. We will work with you to accommodate your needs to the best of our ability.

If you have any specific requirements please email us at:
New York City: [email protected]
Miami: [email protected]

Service animals are welcome.
Our ADA accessible bathrooms are located on the first floor of the Museum.

Facilities

We do not offer coat check at this time.

Travel Information

New York City: R to 28th Street (Broadway); 6 to 28th Street (Park Avenue); 1, to 28th Street (7th Avenue)
New York City: M2, M3, M5 going downtown on Fifth Avenue; M6, M7 going downtown on Broadway; M2, M3 going uptown on Madison Avenue.

Miami: We have on-site valet parking and self-parking on the street.